Camping Outdoor Camping Outdoor

Payment & shipping costs

Prices

All prices are listed in Euros incl. the legal value added tax. The invoice amount and the shipping costs are listed separately during the purchase process before the payment. We only accept payments in Euros as long as no other currencies are listed in the offer. Please note that a pre-tax deduction for shipping within the EU is only possible with an indication of the VAT ID number.

Payment methods

We offer a selection of payment methods. A reliable, safe standard has been taken into account. All offered payment methods are up-to-date, continuously made more secure, and have been established in online trading in the past years. You cannot make a payment if you will pick up the order yourself.

Advanced payment via bank transfer (SEPA)

With this payment method, we provide a discount of 3% on your order!
For decades, the bank transfer has been a proven and reliable payment method via the bank of your trust. The transfer time is usually 2 working days. With online transfers, it is often booked the next day. Please use the given SEPA information (IBAN/BIC) for all payments. Entering the purchase and customer number in the reason for payment ensures a clear assignment of the payment in order to speed up the shipment process. In exceptional cases, your transfer can be delayed if your bank belongs to a different bank pool (e.g., credit unions, savings banks, private banks).

Our bank details:
Account holder: Spreen Online GmbH
IBAN: DE82 4285 0035 0000 1075 24
BIC: WELADED1BOH

PayPal

With PayPal, you pay online simply, quickly, and securely if you have a corresponding account. You can also pay without PayPal credit with your credit card or via direct debit if the necessary data are verified. Simply log in with your email address and password during the ordering process and pay the purchase amount with just one click. Since the receipt of payment is directly confirmed to us by PayPal, your order can be processed immediately. Further information...

Purchase on Account

Sorry! This payment method is only available for customers with a German invoice address. But we are working on it and hope to offer you this service promptly.

Debit Entry

Sorry! This payment method is only available for customers with a German invoice address. But we are working on it and hope to offer you this service promptly.

Credit card

We almost accept all credit cards and debit cards. Apart from the usual providers such as MasterCard, VISA, American Express and Diners Club, you can also pay by Carte Bleue, JCB, UnionPay, Servi Red, PostePay and many other cards. This payment method is offered in cooperation with PayPal. But you do NOT need a PayPal account to use this payment method! Further information...

Amazon Pay

If you are already an Amazon client, you can refer to the customer data that are saved on Amazon.de, meaning that you log in to our website and pay with your Amazon account data. It is fast, easy, and secure. Simply press the button “Pay with Amazon” during the ordering process and complete the ordering process as usual so that your order can be processed immediately. Further information...

Shipping

We try to send the items ordered by you to your delivery address as inexpensive, as quickly, and as safe as possible. We deliver worldwide. The amount of the shipping costs depends on the delivery address. The shipping costs are only valid for regular orders. Please ask about the shipping costs before placing larger orders.

Please click on the chart in order to view a larger interactive display.

We ship with...

GLS is one of the leading package services in Germany. Under normal circumstances, package shipment takes place within 24 hours within Germany and within 24 to 96 hours within Europe. GLS offers complete shipment tracking and extremely low damage rates. With its own associated companies and partners, GLS covers 37 European countries and is connected to all major business centers in the world. The quality of the package service is the first priority at GLS.

DHL is available in more than 220 countries and territories worldwide and is therefore the most international company in the world. Therefore, DHL is also one of our partners for the national and international package shipping. As the market leader, DHL offers professional and worldwide transport services as well as customer-specific logistic solutions. With package, express, and logistics offers, DHL connects people every day and makes its customers lives easier.
DHL Packstations (D): The shipping to Packstations is only possible with the DHL shipping provider. In order to be able to use the shipping to a Packstation, a one-time registration at DHL is necessary. You can find further information on the registration and the Packstation on the DHL website.

DPD Deutschland belongs to the international DPDgroup, Europe’s second largest package service network. With 9,000 deliverers and 6,000 pickup package shops Germany-wide, DPD consequently goes by the needs and life circumstances of all customers and receivers. An example for this is the branch-wide unique service Predict with card-protected live tracking, diverse options for the redirection of a package, and an exact delivery time window. All packages are transported entirely climate neutral.

GEL Express Logistics is one of the leading express freight cooperations in Germany. Seventy committed and reliable transport service providers make sure that bulky, sensitive, as well as urgent shipments with special requirements are securely transported. The logistics service is not only available within Germany but is offered in 35 European countries. Through GEL Express Logistics, it is possible to check the shipping status of the shipment via online tracking.

Kuehne & Nagel (K&N) is one of the largest logistic experts in the world. In Germany they are working with more than 13,500 employees at around 100 locations. Worldwide, K&N is represented in 100 countries with more than 70,000 people. Kühne and Nagel transport goods reliably and punctually to every destination. In order to be always up-to-date, each consignment can be tracked online via the consignment tracking.

Further details

Validity of the shipping scaling

The above shipping cost scaling is only valid when ordering regular amounts. Larger orders are also welcome. Please ask about the shipping costs before placing an order. Some of our products require shipping through a shipping company. These are marked with "Pallet shipment (XXL)". Shipping partners are GEL Express as well as Kühne & Nagel. Here, special aspects with regard to package shipping that make giving general information on delivery time, etc. more difficult need to be noted. Please ask about this before placing an order.

Delivery time

We usually ship from Monday to Friday within 24 hours of receipt of payment. Information on the availability of your desired item is not directly shown through the order button in the item view. If the order button is red, its function is deactivated and, therefore, the item cannot be delivered.

As long as no other deadline is shown in the item description, the items are delivered within 1-2 working days in Germany and when shipping internationally within 3-5 (Europe 1-2) working days after receiving the order confirmation. With an agreed upon advanced payment, your order will be shipped the day after receiving the payment. Note that no order processing and also no deliveries take place on Sundays and holidays. If you ordered items with different delivery times, we will send the items in one joint shipment as long as we have not made any other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you ordered. Picking your order up yourself is not possible.

Partial deliveries

If there is at least one item in your order that cannot be delivered immediately, the delivery time of the entire order usually goes by the product with the longest delivery time. If you wish to have a partial delivery, please contact us.

Procedure for shipping to third countries

You can receive information on the customs clearance through the country-specific info field in the shipping cost chart. For creating the necessary proof for a value added tax or VAT exemption for export deliveries in non-commercial tourist traffic, meaning exports for private demand, a 19% service charge of the net item value will be added.

* including VAT, plus shipping costs